Description:
Roles and Responsibilities:
- Assist all visitors and members of the Museum with their ticketing and other needs, including general admission,
screenings, and other events.
- Manage admissions desk at main and other entrances.
- Screening of visitor information, including proof of vaccine and identification, or other requirements as needed.
- Alerting visitors to Museum closings and schedule changes.
- Admissions services for indoor, outdoor, and occasional offsite events.
- Respond to visitor inquires via phone and email.
- Assist visitors with coat/bag check.
- Keep accurate maintenance of cash drawers during their shift.
- Assist with daily opening/closing procedures.
- Assist visitors with their purchases and ring up sales.
- Assist with maintaining merchandise displays and appearance; ensure all products are fully stocked, tagged, and
replenished.
- Assist with maintaining clean and well-organized storage areas.
- Pulling, packing, and shipping merchandise for online, phone, and custom orders.
- Perform other duties as needed
A successful candidate will have:
- High School Diploma or Equivalency Diploma preferred.
- Availability to work weekends, holidays, and evenings
- Professionalism, patience, and manners with a diverse population from around the world, including those with
language barriers and special access needs
- Strong attention to detail
- Excellent customer service skills
- A commitment to diversity, equity, and inclusion and a passion for advancing equity and addressing structural
racism within nonprofit organizations
- The desire to work in a collaborative, supportive environment
- The adaptability to work flexibly, including taking the lead on certain projects, working independently on others,
and asking for guidance and assistance
- Excellent written and verbal communication skills
- Experience with Microsoft Office preferred