Description:
Our Assistant Store Managers play an important role in creating a memorable customer experience. They support our day to day store operations, help develop our store employees, and act as product and brand ambassadors for Skechers.
Main Responsibilities
- Champion the brand.
- Deliver an amazing customer experience through product and visual marketing excellence as well as outstanding customer service.
- Assists with developing store employees, coaching and mentoring store teams on product knowledge, setting customer service expectations, and demonstrating visual presentation standards.
- Support new hire onboarding.
- Assists with managing store scheduling needs, ensuring proper coverage for peak times.
- Act as a product expert and serve as a brand ambassador for all things Skechers.
- Ensure strong operational processes and routines that drive profitability and results.
- Act as the expert on all store systems and processes including opening and closing of the POS.
- May be responsible for the opening and closing of the store as needed.
Skills, Qualifications And Experience
- Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
- Comfortable communicating expectations with store employees, sets clear expectations for the team.
- Flexible and motivated to provide excellent customer service.
- Creates excitement and shows passion for Skechers products and the brand.
- Retail, restaurant, or hospitality experience is preferred but not required.