Description:
As an Assistant General Manager, you will directly impact the success of your business by delivering an unexpectedly memorable experience and value for the community and your partners (employees). Here, you will have a voice in the direction and growth of the business and the ownership and freedom to reach your goals. We live by the motto “It’s your Business.” In this role, you will be responsible for attracting, retaining, and mentoring a dynamic and fearless team of individuals. Being their mentor means that you will dig deep into personal exploration to uncover potential they may not see in themselves. Together, you strive to create an unexpectedly memorable offering for your guests and community.
Duties
- Foster a cohesive and collaborative team environment through exemplary leadership.
- Provide guests with friendly and attentive service throughout their dining experience. Show them what iconic hospitality means!
- Exude professionalism and genuine warmth and care towards fellow partners, guests, vendors, business associates, etc.
- Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It’s Your Business.
- Assist with managing store sales, budgets, cost of goods, and labor.
- Supervise and guide our service and experience standards and provide impactful coaching as needed.
- Build sales opportunities and positive guest experiences.
- Fulfill recruitment needs, impact positive candidate experience and selection and retain your team.
- Support with training and development of technical knowledge and execution.
- Communicate daily focus and feedback to service and kitchen teams.
- Follow all food and alcohol service and handling safety precautions and procedures.
What’s Required
- 1-3 + years leadership experience (If you have high potential but less experience, we still want to meet you!).
- Team leadership –you are a natural born leader in any crowd.
- Bring out the best and connect with others to build your team; you know that teamwork means success.
- Interest in honing your hospitality and sales building skills.
- You continuously seek opportunities to grow and learn.
- Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
- Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.