Description:
This position is a position of trust for UCF IT, managing vital information systems and data for the University of Central Florida. The selected candidate should be able to coordinate and participate in all aspects of computer systems development with all involved personnel and/or agencies. It is vital that this role has advanced knowledge of system analysis and design techniques.
Responsibilities
- Conducts stakeholder meeting to determine system requirements, translates requirements into functional system specifications, components, estimates and project plans. Manages deliverables and project documentation and facilitates project meetings.
- Reviews and analyzes UCF system processes, administrative business processes, and procedures for re-engineering and automation, and identifies improvements. Provides analytical data to track system and team performance.
- Provides content for the development of training and conducts training when required.
- Updates test plans, builds test scenarios, and performs systems testing for production support, maintenance, or upgrades.
- Maintains effective documentation based on standards for system configuration, business process documents, functional specifications, business process diagrams, data flow diagrams, and flowcharts.
- Investigates errors, diagnoses problems, documents the problem, tracks issues, and recommends solutions. Coordinates problem resolution with development or systems support team members and other UCF support resources. Performs diagnostics, troubleshoots problems, and escalates problems to vendors.
- Performs other duties as required.