Description:
The NAM Aerospace Airports & Products major loss adjuster is a key technical position responsible for the proactive management of NA Aerospace Airports & Products claims. The role serves as a large & complex NA Aerospace airports & aviation product claim handler in collaboration with NA Aerospace Claim leadership, NA Aerospace underwriting business leads & stakeholders to deliver a consistent, efficient and customer centric NA Aerospace Airports & Products claim proposition.
Key Responsibilities:
- Provide strong technical large and complex Aerospace Airports & Products claim management aimed at ensuring the best possible loss outcomes through Total Cost of Claim management and initiatives
- Act as one of the lead NA Aerospace Airport & Product Claim handlers authorizing reserves and payments within granted authority and referring over authority claim decisions to appropriate Senior Claim leadership
- Ensure prescriptive and cost effective management of assigned vendors on large & complex claims handled
- Communicate, update and maintain compliance with established AIG Claims & Litigation guidelines, ensure appropriate and timely engagement with AIG Legal department and participate in cross-functional litigated claim file roundtables
- Report on individually handled significant NA Aerospace Airport & Product large losses, casualties & catastrophes to NA Aerospace Claim leadership in timely and accurate fashion
- Establish and maintain strong relationships with NA Regional Aerospace underwriting, actuaries, finance, reinsurance and other stakeholders on claim trends
- Develop and maintain relationships with Regional and local Aerospace Airports & Products customers & brokers
- Maintain superior Aerospace Airports & Product claim skills by participating in and delivering technical training, keeping current with industry custom & practice
- Identify and report NA Aerospace Airports & Product claim trends, lessons learned & risk management opportunities and to share with the NA Aerospace Claim management as well as relevant Aerospace stakeholders (underwriting, actuarial, finance, risk management)
- Support Head of NA Aerospace Claims on all assigned projects and initiatives
- Enable and facilitate NA Aerospace Claims team compliance with all appropriate governmental regulatory and AIG Corporate claims governance guidelines
Reports to:
- North America Aerospace Airports & Products Claim leader
What you'll need to succeed
Leadership Skills:
- Proven leadership and personnel management skills
- Extensive Aerospace Airports & Product claim management experience
- Demonstrated ability to manage a broad range of stakeholders
- Highly collaborative approach across functions and geographies
- Ability to manage and influence team and stakeholders across North America
Technical Skills and Expertise:
- Strong technical Aerospace claim capability to manage and oversee assigned Aerospace Airports & Product claims
- Demonstrate an established & proven reputation in Aerospace Insurance claim management
- Ability to manage / minimize the total cost of complex Aerospace claims in indemnity & expense
- Existing strong relationships with NA Aerospace stakeholders, customers, and brokers / producers