Administrative Systems Associate

Description:

National Children’s Museum is a world-class institution that aims to spark children’s imaginations and encourage them to dream. Steps off the National Mall and Pennsylvania Avenue, National Children’s Museum celebrates the joy of childhood through science, technology, engineering, arts, and math (STEAM) exhibits and programs. As the part-time Administrative Systems Associate, you will help realize this vision for hundreds of thousands of visitors each year.

As a part-time Administrative Systems Associate, reporting to the Administrative Systems Specialist, you will provide support for all of the Museum’s administrative and systems efforts and provide excellent customer service to internal and external stakeholders. Your work will support the mission of the National Children’s Museum to inspire children to care about and change the world–playing a critical role in sparking curiosity and igniting innovation for millions of children in this next generation.

what you’ll do:

• Assist with administrative support across all areas of the Museum;
• Assist with the online and in person booking process for Field Trips and Birthday Parties in the Museum;
• Monitor general field trip, education, group booking, and ticketing email inboxes for queries and respond in a timely manner to provide exceptional customer service;
• Assist to enter and maintain clean data and adjust records as needed to help maintain data quality and ensure useful output reports; and
• Support other Museum-related administrative tasks as needed.