Description:
We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and forge client relationships across all lines of business. We are looking for a proactive, energetic person who develops healthy, trustworthy team and client bonds. Someone who thrives in a lively environment, loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve.
Previous marketing/advertising agency experience supporting a broadcast production account is essential.
Bilingual skills (English/Spanish) are highly preferred for this position.
Primary Responsibilities:
- Assumes responsibility for most day-to-day client contact and cross-functional team operations.
- Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue.
- Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk.
- Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews.
- Oversees cross-department involvement and knows when to leverage necessary resources.
- Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline.
- Develops & presents recommendations & POVs that drive innovation for the business.
- Oversees client budget management, the billing process and contributes to forecasting.
- Assists team leads in all facets necessary.
Qualifications
- Previous marketing/advertising agency experience supporting a heavy broadcast production account is essential.
- Bilingual skills (English/Spanish) highly preferred.
- Digital experience preferred.
- Can motivate cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction.
- Responsible for getting the best work/creative out of the team and selling it to the client.
- Demonstrates strong presentation skills.
- Persuasive storyteller who can work with/present to any client.
- Follows the tenants of Trusted Advisor to the clients.
- Exhibits in-depth knowledge of the client’s business.
- Acts judiciously when making decisions for the client, the team & direct reports.
- Leads by example.
- Establishes the tone & culture of the team.
- Anticipates & proactively addresses challenges/issues.
- Conduct themselves with character & integrity.
- Bachelor’s degree or 5+ years of equivalent experience