Description:
Join a global technology company with US headquarters Exton, PA. This position is primarily focused on business development activities such as sales prospecting, managing accounts, and qualifying incoming sales inquiries, as well as customer relationship support including handling incoming customer issues/questions or fielding them to the appropriate team. This position requires the utilization of Salesforce.com to document and manage customer activity.
This is an entry level position with advancement opportunities. Basler offers a hybrid schedule of working remotely and at the Exton, PA office.
Your responsibilities
- Responsible for generating sales by managing existing accounts and finding new business through prospecting activities
- Effectively stay on top of and handle incoming customer support issues
- Maintain knowledge of Basler products, applications and competitive products
- Develop sufficient application knowledge to assist customers and effectively sell Basler products and solutions
- Develop the ability to understand who our target customers are and what projects are viable to pursue so that time and resources are spent wisely
- Responsible for timely, efficient and effective lead follow-up and/or distribution. Specifically, determine which leads should be managed by the Account Representative Team, which leads should be handed-off to a Key Account Manager and which leads should be forwarded to a Channel Partner
- Work with the Partner Manager to ensure that leads are fairly distributed between Channel Partners
- Develop expertise and discipline regarding the use of Salesforce.com in order to ensure that customer and market information is accurate and opportunities are updated and maintained
- Effectively utilize support resources within Basler in the Americas and Basler headquarters in Germany as needed
- Participation in tradeshows as needed
Your qualifications
- 0-2 years of sales or customer support experience
- Four year college degree highly preferred
- Technical affinity and ability to develop basic knowledge of computer vision components and vision applications
- Basic knowledge of computer hardware and software operating systems
- Takes ownership of problems and opportunities and sees them through to successful resolution
- Possesses strong interpersonal communication skills
- Possesses a strategic mindset and a strong sense of urgency
- Driven to succeed and has the ability and inclination to pursue new business
- Ability to adapt and take on new tasks and responsibilities with a positive attitude and growth mindset
- Strong team player mentality
- Ability to organize and prioritize multiple tasks
- Highly responsive to customer needs
- Desire to advance in career
- Ability to collaborate with people across multiple disciplines and cultures