Description:
The Account Manager III is a developmental role that involves job shadowing and working alongside and under the supervision of an experienced account manager. This role is designed to expose the associate to technical water treatment problem-solving and fundamentals to customer selling. In the role, the candidate will be assigned specific tasks on accounts within an existing territory to retain, per direction from manager and communicate with customer base as well as ChemTreat Account Managers and other representative of company.
Essential Functions & Responsibilities
- With guidance, create, improve, and implement innovative sales strategies to drive ChemTreat’s position and increase share within the assigned geography.
- Begin to develop key relationships with customers through the following methods: help to identify key decision makers within existing accounts, research prospects and partner with a senior staff member to cold call, frequent follow up, learn and start implementing strategic questioning, and with assistance drive to root issues to identify customers’ needs.
- Work with senior staff member to begin to Increase sales and profit margin within the territory.
- With assistance, engage technical staff and management as needed to develop retention and growth strategies.
- Begin to establish professional relationships with key personnel in customer accounts.
Supplemental Responsibilities
- Learn how to create and effective proposals to current and prospective customers
- Learn and communicate the ChemTreat value proposition to the customer base
- Over time, begin to troubleshoot technical and site-specific process issues
- Begin to effectively audit key unit operations
- Participate in the entertainment of customers and prospects in accordance with ChemTreat’s entertainment policy
Knowledge & Skills
- Organizational skills; Self-management
- Self-motivated with a strategic mindset
- Balance of self-confidence and humility
- Ability to be a team player and partner well with others
- Required ability to identify issues and develop practical solutions
- Excellent verbal and written communication skills (emails, comprehensive service reports, proposals, etc.)
- Fluency in Microsoft Office (Word, Excel and PowerPoint)
- Industry knowledge specific to water treatment including familiarity with various applications
Education & Experience
- Bachelors of Science; Engineering or technical degree preferred
- 4-6 years of experience interacting with customers at all levels of an organization. Experience in water treatment preferred