Account Manager

Description:

Develop long-term business relationships with Oregon Lottery retailers within an assigned route or territory through strategic end-to-end account management activities. Build mutually beneficial relationships with retailer account decision makers, retailer staff, and support staff. Be the main contact for retailer accounts including business development and customer experience.

You Will:

• Apply Lottery Management Core Values and Expectations in performing daily activities. Ensure conduct embodies the principles of fairness, integrity, security, and honesty. Support and integrate into your work the Lottery's commitment to:

• Responsible Gambling

• Diversity, Equity, and Inclusion

• Culture of Safety

• Maintain business relationships with Lottery retailers.

• Consult with retailers to promote "best practices" designed to maximize sales and foster a positive experience.

• Expand products sales and placements and provide training to retailer, staff, and players

• Maintain product portfolio and provide inventory management in retail sales channel.

• Travel with supply inventory and products.

• Work with retailers in response to player complaints.

• Review and present business and sales reports to retailers.

• Educate retailers on contractual compliance for adherence to Oregon State Statutes, and agency policies.

• Be a Lottery brand ambassador.

You Have:

Minimum Qualifications

• Associate degree and three (3) years of experience in account management or outside sales; OR

• Driving is an essential function of this job. Employees in this job must maintain a valid driver's license in their state of residence, and a clean driving record following Lottery vehicle policy and procedure.