Account Executive

Description:

Serves as a link between Sanford Health Plan (SHP), employer groups and insurance agents who are prospective clients of SHP or have signed a Health Maintenance Contract with the Sanford Health Plan. Responsible for developing and executing a strategic retention and growth plan for assigned broker and employer clients, along with individual and Medicare lines of business. Dedication to high customer satisfaction and retention of profitable business through formal reports, data analytics and presentation. Establish, cultivate and manage relationships with clients of Third Party Administrator's (TPA) and Health Maintenance Organization's (HMO) serving as a healthcare consultant and trusted business advisor to consultants, brokers and clients. In addition to building and maintaining relationships with clients, it will also be imperative to establish and cultivate relationships with consultants, brokers and producers understanding the value they bring to our clients.

Able to strategically plan, negotiate and influence the interactions and relationships with prospects, customers, their brokers, or consultants to achieve strategic goals.

Must be able to demonstrate data-driven solutions-based orientation to drive results from our client's while anticipating market trends and offering industry-leading service. Must facilitate the lifecycle of the client relationship from Request For Proposal (RFP) to renewal, acting as single point of contact for assigned brokers and clients representing front-facing opportunities, while being supported by day to day duties of a dedicated Account Manager on the back-end. Must proactively manage operational performance for assigned brokers and clients to identify service issues and solutions. Be able to lead the resolution across all areas within the operation organization. Responsible for assisting in new business development, prospecting new opportunities and assisting in sales and enrollment presentations. Must represent SHP at prospective client meetings and assist in the preparation, coordination and review of new proposals. Must present information to difficult or sensitive accounts. Must have negotiation, communication and marketing skills. Must be able to relay information gained from the field in a timely manner to ensure operations are compatible with the needs of SHP brokers and clients. Must have excellent presentation and communication skills, strong interpersonal skills and analytical skills necessary to develop policies, plans and goals. Must be able to work with growth and development needs of unique client populations. Must have an in-depth knowledge of health care and be cross-trained with a solid understanding of the ACA, Medicare and Group lines of business.

May require overnight and/or weekend travel (25%).

Qualifications

Bachelor s degree in Marketing, Sales, Public Relations or Business required.

Two years of sales, client service or account management experience in healthcare or Health plan industry required. Experience is delivering client-focused solutions based on broker and client needs.

Health insurance license required within 3 months of hire date.