Account Executive

Description:

Key Responsibilities

• Responsible for ensuring day-to-day customer activities related to pharmaceutical distribution services as outlined by the national contract. Liaison between customers and appropriate McKesson internal departments, support teams, cross business unit collaboration if applicable. Escalation lead.

• Conduct training (internal & external), education on McKesson technology & applicable programs (i.e. QBR, McKesson Connect, Mobile Manager, CSOS).

• Customer pre-call planning to include but not limited to report generation, identification of customer initiatives, quarterly business review, industry knowledge

• Consistent utilization of Customer Relationship Management (CRM) software as outlined by the contractual commitments

• Build and maintain effective customer relationships, foster and grow relationships with key stakeholders internal (i.e. OPS, Regulatory, etc.) and external (i.e. VISN Chief, etc.)

• Scheduled travel to onsite customer locations as required by contract

• Other duties as assigned by VPS (i.e. training, new account implementations, etc.)

Minimum Requirement

Degree or equivalent and typically requires 4+ years of relevant experience

Education

4-year college degree or equivalent work experience