Account Executive

 

Description:

Success in this role will be defined by the delivery of high-quality creative output, building strategic client relationships, identifying opportunities to enhance existing business offerings, and working closely with the creative teams.

Responsibilities:

Client Management

  • Establish strong and trusted relationships with aligned clients from selected accounts.
  • Manage assignments independently on a day-to-day basis.
  • Maintain regular client contact and become an integral part of the client team ensuring that the client is updated and briefed on all relevant account activity.
  • Lead client status meetings and deliver monthly financial invoicing reports.
  • Manage client expectations and timelines.
  • Uphold agency-quality standards in servicing clients.
  • Understand the essential dynamics, strategies, and drivers of clients' business.
  • Write thorough and actionable Client Contact Reports.
  • Proactively escalate issues to the Senior Account Supervisor or client and provides practical solutions.

Project Management

  • Understand key agency resources and bring them together to produce exceptional results.
  • Ensure client satisfaction is achieved on all project deliverables.
  • Set priorities while handling multiple projects.
  • Is always thinking ahead.
  • Confident enough to ask for help or advice.
  • Partner with internal teams to ensure the successful execution of projects and budget management.
  • Ensure budgets and project estimates are accurate and appropriately represent required project hours.
  • Monitor team hours on jobs and proactively escalate as appropriate if projects are heading off course or there is a change in scope.
  • Lead internal meetings (e.g., status meetings, job start-ups).
  • Ensure the highest standards of quality control of client materials by evaluating creative work for consistency and accuracy and monitoring brand compliance.
  • Keep senior management briefed on account activities.
  • Accountable for all SOW and estimate development.

Leadership

  • Inspire and motivate teams to over-deliver against expectations, resulting in high agency team engagement and overall client satisfaction.
  • Lead internal teams to ensure project timelines are met, quality of work is high, and communication is fluid with all parties.
  • Project a professional, positive attitude toward peers, supervisors, team members, and clients.
  • Establish credibility and maintain leadership image both internally and externally; conveys confidence without overpromising.
  • Act with a passion for creative excellence, consistently demonstrating strategically and creatively minded thinking.
  • Be informative, be the central point of information and know where to get the information if you do not have it.
  • Know when and how to escalate issues.

New Business Development

  • Partner with Account Director and Senior Account Supervisor to grow and bring greater value to the oncology business.
  • Support organic growth of existing client project work and promote appropriate agency capabilities.
  • Maintain and improve client relationships and retention of current account relationships.
  • May assist the Account Director or may independently develop and present capabilities, marketing, and tactical plans.

Qualifications:

  • Experience level: Experienced
  • BA/BS - scientific/medical focus strongly preferred.
  • 5+ years of account management experience in a pharmaceutical advertising agency.
  • 3+ pharma or healthcare agency experience required; oncology experience required.
  • Co-promote experience is a plus.
  • Demonstrates excellent grasp of account management/client services best practices.
  • Able to see the world through two lenses: creativity and accountability.
  • In-depth knowledge of pharma and marketing communications strategies, medical communications, regulatory environment, and healthcare provider organizations.
  • Proven track record of developing and executing digital and omnichannel programs and medical communications.
  • Demonstrates excellent interpersonal, client relationship, organizational, administrative, and time-management skills.
  • Able to work in an ever-changing, dynamic environment.
  • Writes, speaks, and communicates effectively.
  • Ability and aptitude to speak with scientists and researchers and clearly articulate creative solutions in terms of clients' business goals.
  • Applies strategic thinking to all business challenges and opportunities.
  • Demonstrated aptitude for learning new technology and using digital reporting for reviewing project status with clients and the internal team.
  • Passionate problem solver - anticipates challenges and how solutions will affect future projects, people, or processes.
  • Demonstrates expertise in relevant applications and tools.
  • Lifelong learner, willing to learn new things and take on new challenges.

Organization Cella
Industry Executives Jobs
Occupational Category ACCOUNT EXECUTIVE
Job Location New York,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Salary 90000 - 100000 | $  / Yearly
Experience 3 Years
Posted at 2023-07-28 9:29 am
Expires on 2024-12-22